Shipping Costs: Due to currency fluctuations and order variations,
the cost for shipping is added at checkout. However the following may be taken as a rough guide for the
total cost to ship 1 CD to the destination specified:
UK: £10.90
USA: $18.55
Shipping Policy:
Most orders are shipped within a few days; but in the case of unusual circumstances beyond our control
we ask you to please allow up to 4 weeks for delivery (6 for international). You may check the status of
your order at any time by logging into your account or you are welcome to email shop@qrock.co.uk for any
additional information regarding your order.
Return Policy:
Refunds will be issued in the form and amount of the original tender paid including sales tax when the
following conditions have been met.......
1. NO returns or refunds will be accepted for music Cds (with the exception of defect* in which case a replacement will be sent postage free)
2. Merchandise must be returned within 30 days of the orders shipping date.
3. Merchandise must be in original condition - unused.
4. Merchandise returned because of defect will be fully refunded OR a replacement will be sent postage free.
5: Failure of merchandise due to abuse or if worn out will NOT be refunded.
6: NO refunds will be given for Digital Downloads.
*Defective merchandise will be refunded only after inspection by Q Rock Records.
Please include written details for the return, as well as the invoice and or packing slip.
Enclose it all in your parcel with the item you return.
This can then be sent to the address provided. We recommend that you use recorded delivery,
as we cannot be held responsible for lost goods.
Please use "contact us" on this site and send an email notifying us of the return.
Items are to be returned at the below address.
Q Rock Records - Returns
1 Park Lane
Wiberfoss
York
East Riding Of Yorkshire
YO41 5PW
UNITED KINGDOM
